At Prince Technologies, our mission is to provide our clients with a team that over delivers customer service and craftsmanship. We accomplish this by applying our three core values to every aspect of our job:
We strive to deal compassionately with our clients and employees and show that our work is more than simply another job.
Our specialization in Audio Video and Network Cabling provides a unique focus to produce exceptional work that exhibits unmatchable quality and appeal.
We keep our standards high. There isn’t a peak to the quality of our work and we strive to raise the bar on our work, enhance our employees lives, and improve our business every day.
When we start a job, we intend to make a genuine impact with our service so that our customers’ needs and expectations are not just met, but surpassed. By holding to these values, we accomplish that goal day by day.
There are not a lot of craftsmen left in the building trades. We stress to each of our team members the importance of completing their work with the highest levels of craftsmanship. While this may require more hours than our competitors, it pays off in reduced stress for our clients and less time invested in managing the project and job site.
Our expert technicians follow our time-tested process to make sure every project is delivered with the utmost quality and craftsmanship. Our checklists used in both bidding and project management are specifically designed to make sure we know everything we need to know to price and work efficiently even down to confirming the colors of faceplates.
We label everything from the cable we install to the patch panels and wall plates. We’ll even mark up the drawings to help you over the lifetime of your facility. This is not required and the project will pass code inspections without it, but we want to help you save time and money in the long term. With our labeled plans and products, we can help reduce the time and hourly service fees it takes an IT person to track down and troubleshoot a bad cable. They won’t have to with all our product and plans labeled.
From early on in the project, we review the project and consult with you to review drawings and ask questions of what end users need and don’t need. This is the most cost effective time to have this conversation as it allows us to make any necessary changes to the plans before project starts. We work at the intersection of the end users’ desires and the IT people’s needs, which allows us to help engineers or architects design and budget for the right equipment. We’ll even meet with IT staff to see what gear they are providing and can incorporate that information to confirm it all fits in the Cabinet.
Within the networking rack room and risers, we think through everything from end to end and ensure everything has a place. You can see the benefits of our process by how clean and concise our racks are. All wires are labeled in a clear and concise manner in the IT room, which makes it quicker and easier to change something out down the road than if rack is a mess and your IT people have to spend hours testing.
We don’t have to be managed and we manage our contractors. We’ll call you weekly with project updates, to ask if our project is ready to start, or even just to ask how we can help. Our job is to make the entire process easy for you. You’re busy running your business and shouldn’t have to be in job site conversations, project meetings, or managing contractors. We can meet with the IT person and get everything worked out on your behalf, allowing you to focus on running your business and not the job site.
Ryan has over 15 years of experience in the Structured Cabling Industry. With a passion for excellent customer service, Ryan has led Prince Technologies with a desire to provide each of their clients with exceptional customized network solutions. Ryan began Prince Technologies in 2008 when he saw a need in Knoxville to be an exclusive network communications provider, bridging the gap between architecture and IT companies.
Ryan enjoys spending time with his wife and four children, and is thankful for the opportunity he has been given to serve Knoxville businesses. Ryan is a current member and past board member of Nucleus Knoxville. He also is an active member with C12 and a member of Cornerstone Church of knoxville where he serves on the facilities team.
Hunter is a graduate of the University of Tennessee-Knoxville with a degree in Logistics and Transportation and has 15 years of construction experience. His passion for management and strategic thinking are the backbone of Prince Technologies’ increasing market share and internal growth.
Hunter enjoys spending time with his wife and four children. He serves on the Board of Directors for the Volunteer Ministry Center and the Golf Classic Committee for the Emerald Youth Foundation. He is a current member and past president of Nucleus Knoxville as well as a graduating member of Intro Knox. He is a member of Fellowship Church where he serves in the hospitality coffee shop and kids ministry.
Joe is a graduate of the University of Tennessee-Knoxville with a degree in Mechanical Engineering, has 21 years of professional AV experience, and holds a Certified Technology Specialist certification. Before joining Prince Technologies in 2016, he worked in live concerts, design integration, and service support as a design engineer and project manager. His passion is making sure each client gets what they need in order to understand, use, and thrive from their projects. He also loves leading our techs and fostering their growth.
Joe enjoys spending time with his wife and 3 children doing projects together, spending summers at the pool, playing sports, and camping. He serves as volunteer technical director and a deacon at his church.
Brad earned his degree in Electrical Engineering from the University of Tennessee in 2000 and holds a Certified Technology Specialist certification. Starting his professional career in 1997, he brings 20+ years of experience as an AVL (audio video lighting) designer, project manager, and installer to the Prince Technologies team. Brad has touched every aspect of an AVLA (audio video lighting acoustical) project in multiple markets. He has experience working with houses of worship, education, retail, sports, corporate, and performance venues.
Outside of work, Brad and his wife Chandra are raising four kids and serving in their local church. Brad loves music, wood working, and all things guitar related. Brad’s passion at work is making the technology that is very technical and powerful accessible to our end user.
Our technicians are dedicated to providing our clients with excellent customer service as well as a finished project which meets the new and growing needs of their operations. Our technicians are the driving force which ensures that our clients are satisfied with the final product and its execution. Our team is eager to work alongside you and help install a better system for your current needs and future expansion.
Let Prince Technologies provide you with a strategic approach to a broad range of high-quality structured cabling solutions for voice and data communications with a personalized consultation to design the optimal solution for your project constraints.